Terms of Service

Acceptance of Terms

By accessing or using this service, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

Description of Service

We provide a software-as-a-service platform. We may modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use or security breach.

Acceptable Use

You agree not to:

• Violate any applicable laws or regulations.
• Infringe on the intellectual property or other rights of any party.
• Attempt to gain unauthorized access to our systems or data.
• Interfere with or disrupt the integrity or performance of the service.
• Use the service to send spam, malware, or other harmful content.

Payment and Billing

Writing and previewing are free and require no account. Sign in to publish. Publishing with the free theme is free and text-only. Recipients can open a published letter for free without signing in.

Each account can have one free letter at a time. To publish another free letter, delete the existing free letter in My Letters. A free letter still counts toward the limit if its link expires or is revoked.

Premium publishing is a one-time Stripe payment per letter in USD ($19.90 introductory, $29.90 regular). The letter is saved privately when you submit it. Pay in the editor or My Letters to unlock its share link. See Pricing for plan details and account support for payment or refund questions.

Published Letters and Availability

Edit a published letter in My Letters. Changes save automatically to the original link, and only you can view and restore earlier versions.

By default, anyone with the unlisted link can open the letter, including people it is forwarded to. Optional first-device access uses a cookie to bind the first recipient browser that actively opens it. In My Letters, you can change access, revoke or regenerate the link, set an expiry, reset the first recipient browser, or delete the published copy.

Links have no expiry by default. Revocation and expiry block new requests through the share link, including requests for private attachments. Expiry leaves stored files in place. Hosting duration and automatic deletion times for media and backups are unspecified. See the Privacy Policy for details on attachments, deletion, and backups.

Intellectual Property

The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Termination

We may suspend or terminate your access to the service at any time if you violate these terms. For account closure requests, use account support. Closing or changing account data must not be assumed to withdraw separate published letters or copies saved by recipients.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the service.

Changes to These Terms

We may modify these Terms at any time. We will notify users of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact

For questions about these terms, use account support, which requires sign-in.